This Privacy Policy explains what personal data koi4d collects, why we collect it, how we use and protect it, and what rights you have over your information. We are committed to handling your data responsibly and transparently.
koi4d ("we", "us", "our") operates the online betting platform accessible at https://koi4d.cam (the "Platform"). We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform. This Privacy Policy is designed to give you a clear and complete picture of how your information is handled — from the moment you visit our website through the full lifecycle of your membership.
This Policy applies to all Members and visitors of the koi4d Platform, including residents of Indonesia. Indonesian data subjects have specific rights under applicable data protection frameworks, and this Policy is written to address those rights directly. By registering an Account on koi4d or continuing to use the Platform after being made aware of this Policy, you acknowledge that you have read and understood how your personal data will be processed.
If you have any questions about this Policy or how koi4d handles your data, please contact our Data Protection contact at . Our support team is available 24 hours a day, 7 days a week.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, email address, phone number, national identity number, IP address, device identifier, and financial account details. |
| "Data Subject" | The individual to whom the Personal Data relates — in the context of this Policy, any Member or visitor of the koi4d Platform. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Controller" | koi4d, as the entity that determines the purposes and means of processing your Personal Data. |
| "Processor" | Any third party that processes Personal Data on behalf of koi4d in accordance with koi4d's documented instructions (e.g., payment processors, KYC verification providers). |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement by the Data Subject to the processing of their Personal Data for a stated purpose. |
| "KTP Nasional" | The Indonesian National Identity Card — the primary government-issued identity document used by Indonesian residents for identity verification (KYC) purposes on the Platform. |
koi4d collects Personal Data in the categories described below. We collect only what is necessary for the purposes stated in Section 5 — we do not engage in excessive or speculative data collection.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address (city / province) | Account communications, support, fraud prevention |
| Identity Document Data | KTP Nasional number, document scan/photo, selfie verification image | Mandatory KYC compliance, withdrawal verification |
| Financial Data | Indonesian bank account details (BCA, BRI, BNI, Mandiri), e-wallet identifiers (OVO, DANA, GoPay), transaction history | Processing deposits/withdrawals, anti-money laundering compliance |
| Betting & Gaming Data | Wager history, game session records, togel (numbers lottery) bet records, sports betting slips, winnings/losses | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, browser type, operating system, device ID, session timestamps | Security monitoring, fraud detection, platform optimization |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, user experience optimization |
| Communications Data | Live Chat transcripts, email correspondence, WhatsApp support messages | Customer support, quality assurance, dispute evidence |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or political opinions unless explicitly required by applicable law and disclosed to you at the time of collection.
koi4d collects Personal Data through the following means:
koi4d processes your Personal Data for the following purposes:
koi4d processes Personal Data only where a valid legal basis exists. The primary bases on which we rely are:
7.1 Service Providers. koi4d shares Personal Data with carefully selected third-party service providers who process data on our behalf and under our documented instructions. These include:
7.2 Legal Authorities. koi4d may disclose Personal Data to government authorities, law enforcement agencies, or regulatory bodies where required by applicable law, court order, or in response to a lawful request. We will notify affected Members of such disclosures where permitted by law.
7.3 No Commercial Data Sales. koi4d does not sell, rent, or trade your Personal Data to any third party for commercial purposes. Full stop.
8.1 What Are Cookies. Cookies are small text files stored on your device when you visit a website. koi4d uses cookies and similar tracking technologies (including web beacons and pixel tags) to operate the Platform, improve performance, and understand how Members use our services.
8.2 Types of Cookies We Use.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the Platform to function — session authentication, security tokens, language preferences. Cannot be disabled. | Session / up to 24 hours |
| Functional | Remembers your account preferences, game settings, and display options to personalize your experience. | Up to 12 months |
| Analytics | Collects anonymized usage data to help us understand how Members navigate the Platform and identify areas for improvement. | Up to 13 months |
| Security | Supports fraud detection, bot prevention, and unusual activity monitoring to protect your account. | Session / up to 30 days |
8.3 Managing Cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform — in particular, strictly necessary cookies cannot be disabled without impairing core Platform features such as account login and session management.
koi4d retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When Personal Data is no longer required for any of the above purposes, koi4d will securely delete or anonymize it in accordance with industry-standard data destruction practices.
10.1 Technical Measures. koi4d implements a comprehensive set of technical security controls to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. These include:
10.2 Organizational Measures. Our staff who handle Personal Data receive regular training on data protection obligations. Access to sensitive data is logged and subject to periodic review. Any staff member found to have misused personal data is subject to disciplinary action up to and including termination.
10.3 Your Responsibilities. While koi4d invests heavily in platform-side security, you also play a role. You are responsible for keeping your account login credentials confidential, using a strong and unique password, and logging out of shared devices. koi4d will never ask for your password via email, Live Chat, or phone.
10.4 Data Breach Response. In the event of a data breach affecting your Personal Data, koi4d will notify affected Members without undue delay where the breach is likely to result in a high risk to your rights and freedoms, and will report the breach to relevant authorities as required by applicable law.
As a koi4d Member, you have the following rights in relation to your Personal Data. These rights apply to Indonesian data subjects and members globally, subject to applicable local law. To exercise any of these rights, contact us at or via Live Chat.
Request a copy of the Personal Data we hold about you, along with information about how it is being processed.
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where it is no longer necessary for the purpose it was collected — subject to legal retention obligations.
Request restriction of processing while the accuracy of your data is under dispute or your objection to processing is being assessed.
Receive your Personal Data in a structured, machine-readable format and request its transfer to another controller where technically feasible.
Object to processing based on our legitimate interests — including profiling for marketing purposes. We will cease that processing unless we can demonstrate compelling grounds.
The koi4d Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that a Member is under 21, we will immediately suspend the Account, delete or quarantine any associated Personal Data to the extent permitted by law, and forfeit any associated funds pending investigation.
Parents or guardians who believe that a person under 21 in their care has created a koi4d Account should contact our support team immediately at . We take underage access to gambling platforms extremely seriously and will act on all such reports promptly.
koi4d operates as an internationally hosted platform. This means that Personal Data collected from Indonesian Members may be transferred to, stored in, and processed in countries outside Indonesia — including countries where the data protection laws may differ from those applicable in Indonesia.
Where such international transfers occur, koi4d ensures that appropriate safeguards are in place to protect your data, which may include contractual data transfer agreements (Standard Contractual Clauses or equivalent instruments), ensuring that the recipient country provides an adequate level of protection, or obtaining your explicit consent to the transfer where other safeguards are not available.
All data transfers are documented, and recipients of transferred data are subject to the same data processing obligations described in this Policy. If you would like more information about the safeguards in place for a specific transfer, please contact us at .
The koi4d Platform may contain references to third-party game studios, payment processors, or informational resources. Where such references involve links to external websites or services, please be aware that koi4d has no control over the privacy practices or content of those third-party destinations. This Privacy Policy applies solely to data processed by koi4d in connection with the Platform.
We encourage you to review the privacy policies of any third-party services you interact with — including your chosen Indonesian bank (BCA, BRI, BNI, Mandiri) or e-wallet provider (OVO, DANA, GoPay) — as their handling of your data is governed by their own policies, not this one.
koi4d reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. The current version will always be available at https://koi4d.cam/privacy-policy, with the "Last Updated" date clearly displayed at the top of the document.
Where changes are material — meaning they significantly affect your rights or how we process your Personal Data — we will notify active Members via in-platform notification or email at least 14 days before the changes take effect. For non-material updates (such as clarifications or formatting corrections), we may update the Policy without advance notice.
Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated terms. If you disagree with any changes, you should stop using the Platform and may request account closure via our support team.
For any questions, concerns, or requests relating to this Privacy Policy or koi4d's handling of your Personal Data, please reach us through the following channels:
Six concrete measures that define how koi4d approaches data privacy — not as a compliance checkbox, but as a fundamental commitment to every Member.
Every byte of data transmitted between your device and koi4d is encrypted using 256-bit TLS/SSL — the same standard used by Indonesia's major banks including BCA, BRI, BNI, and Mandiri. Your credentials, financial details, and personal documents never travel unprotected.
koi4d has never sold, rented, or traded Member personal data to any third party for commercial purposes — and we never will. Your information exists on our systems to serve you, not to generate revenue through data brokerage or advertising profiling.
Access, rectification, erasure, portability, objection — these are not empty policy words at koi4d. Submit a data request to our support team and receive a substantive response within 30 days. We have dedicated processes for handling each type of data rights request.
koi4d collects only the personal data necessary to provide our services, verify your identity (as required by KYC standards), and meet legal obligations. We do not collect speculative data "just in case." Every data point we hold has a documented purpose.
When koi4d shares data with third-party processors — payment providers, KYC vendors, game studios — every partner signs a binding data processing agreement. They may only use your data for the specific purpose we authorize, under our documented instructions, and subject to equivalent security standards.
koi4d does not hold data indefinitely. Retention periods are defined for each data category (see Section 9), and when data is no longer needed, it is securely deleted or anonymized using industry-standard data destruction methods — not simply archived and forgotten.
Our support team is available 24/7 to address data privacy requests, answer questions about your rights, or assist with any account-related concern. For legal policies, our FAQ and Terms pages have comprehensive answers.
Privacy queries: [email protected] · 24/7 Live Chat on platform · Response within 30 days guaranteed